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Store Policy

Customer Care & Quality Assurance

We work to ensure that each piece is crafted with the best materials we can find. Natural gemstones are unique since they are formed in nature. As a result, each piece may vary in colour and its inclusions depending on batch, country of origin, seasonal changes and/or  economical variables. Please kindly note that any images used on the website are for reference only. 

Rest assured that every gemstone is sorted into different categories of quality and those that do not pass our rigid quality test are sold in the "Perfectly Imperfect" collection at a discounted price in order to minimise waste. Items sold in the Perfectly Imperfect collection are the same in craftsmanship as our main collections, but the stones may differ in their quality. 

Privacy & Safety

We may receive, collect and store any information you enter on our website or provide to us in any other way.


In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Additionally we use 'cookies' to collect further information. 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we may believe are of interest to you. 


You may view our full Privacy Policy here

Payment Methods

Payment methods

- Credit / Debit Cards via Stripe

Payment Methods
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